Refund Policy

At Pansar & Pansari, we are committed to providing quality products and a great customer experience. Please review our refund policy carefully before making a purchase.

1. No Refunds
All sales made through Pansar & Pansari are final. We do not offer refunds on any products once they have been sold. Please ensure that you have carefully reviewed your order before completing your purchase.

2. Exceptions for Damaged or Defective Products
In the unlikely event that you receive a damaged or defective product, you may be eligible for a replacement or store credit. To request assistance, please follow the steps below:

• Notify Us: Contact us within 3 days of receiving the product via email at pansarandpansari@gmail.com or phone at 0333-8217928.
• Provide Proof: Include your order details and clear pictures of the damaged or defective item(s) as proof.
• Resolution: After reviewing your case, we may offer a replacement or store credit, depending on the situation. Shipping charges for returning the product, if applicable, will be your responsibility unless otherwise agreed.

3. Conditions for Replacements
Replacements or store credits are only applicable if the following conditions are met:

• The product was damaged during transit or has a manufacturing defect.
• You notify us within 3 days of receiving the item.
• The product must be unused, in its original packaging, and in the same condition as when you received it.

4. Non-Eligible Items
Certain items cannot be refunded or replaced under any circumstances, including:

• Perishable goods (e.g., food products, drinks)
• Opened or used items
• Items purchased under promotions or discounts

5. Contact Us
For any inquiries regarding returns or replacements, please contact us:
Pansar & Pansari
Email:bilalgright1@gmail.com
Phone: 0333-8217928,0307-0060207